The Federal Competition and Consumer Protection Commission (FCCPC) has sealed a popular water factory, Fabsi Table Water, in Abuja due to significant violations of consumer protection regulations. The commission acted on a complaint from consumers who alleged that they had consumed expired sachet water containing microbes.
An investigation by the FCCPC revealed that the company failed to provide crucial product information, including production dates, expiration dates, and batch numbers. Additionally, the company lacked essential compliance records necessary to ensure product safety and quality for consumers.
Although Fabsi Table Water claimed a two-month shelf life for its products, the FCCPC deemed this claim unverifiable due to the absence of production and expiration dates. The company attributed the omission of this critical information to printing challenges, which the FCCPC found unacceptable.
The FCCPC has temporarily suspended operations at the Fabsi Table Water production facility and summoned the company’s management for further investigation. This action aims to protect consumers from potentially harmful products and ensure that companies comply with applicable regulations.
The commission emphasized that accurate and complete product labeling is a fundamental requirement under applicable regulations. Consumers have the right to know what they are consuming, and companies must provide this information to ensure product safety and quality.
This incident highlights the importance of regulatory oversight in ensuring consumer protection and product safety. The FCCPC’s action demonstrates its commitment to enforcing regulations and protecting consumers from harm.